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Business Process Management (BPM) White Papers
Making the Case for BPM; Justifying a BPM Investment in 2010
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Learn how BPM provides exactly the right technology and approach to improvement that every company needs right now – more efficiency, better customer interactions, faster return on investment and lower risk projects.
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Explore proven steps for getting started with process improvement.
Over time IBM has captured the "habits" of their customers that have proven to be successful with BPM on a long-term basis. What do they do at the beginning that sets them up for success? How do they invest along the way? And how do they really establish an enterprise-wide BPM capability? IBM decided to present these suggested guidelines around the framework of Stephen R. Covey's book, The 7 Habits of Highly Effective People. The basic point he makes is that you have to have a paradigm shift in order to be effective—you have to think about things a little differently. There are progressions and stages that you need to go through in terms of building up your capability to become more effective. The first stage is about working on yourself as an individual, and later progressing to become someone who can have a significant effect across your community. BPM follows this same strategy.
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